Important Disclosure: Football Ticket Home is one of the leading secondary ticket marketplace websites that provides tickets to sold-out football events that may be listed at a higher or lower price than the original ticket face value across the world.

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Disclosure of Secondary Market Characteristics (Event tickets)

When purchasing tickets to events on the secondary market, some customers are not clear as to what the secondary market is. Therefore, we thought it would be appropriate to clarify some points.

Footballtickethome does not represent any sports club or venue, those organization that are officially representing them are operating in what is called the “Primary market”. Without getting into lengthy details, the bottom line is that getting tickets to events on the Primary market have many disadvantages.

Main disadvantages of the primary ticket market

  • You need to be a club member or sign up for a waiting list (not knowing when you will get your tickets or if you will get them at all) for sales open to the general public
  • Some premium seating category locations are not available for “random” customers
  • There’s no “around the clock” customer support
  • No special delivery services to meet customer’s needs
  • Group sales are hard to get

In general it is extremely hard to nearly impossible to get access to high demand events unless you qualify to the criteria mentioned above.

“Face value” and final ticket price

Secondary market ticket brokers such as Footballtickethome acquire ticket inventories from various trusted suppliers and user exchange. The value of those tickets is directly influenced by the level of supply and demand and so their price fluctuates accordingly – in simple words, the more popular the event is, the harder it gets to get tickets and so the cost ticket brokers pay to acquire those tickets is rising and so the final price the end customer pays for his/hers tickets is increasing and will be a lot higher from the “face value”.

The difference between the “face value” of the ticket and the actual price the customer paid for, very often, causes unjust negative response towards the ticket broker without being aware that the final cost of ticket inventories acquired by the ticket the ticket broker are also subject to price fluctuations and gross up other factors such as risk (i.e. demand can be lower than expected, market price can also go down) and sales/customer/delivery support.

Setting expectations

By writing this article, the Footballtickethome team is trying to set the right expectations and increase customer awareness to the subject and we are sincerely aim to provide a transparent and fair shopping experience to football fans from around the world.