Important Disclosure: Football Ticket Home is one of the leading secondary ticket marketplace websites that provides tickets to sold-out football events that may be listed at a higher or lower price than the original ticket face value across the world.

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Privacy Policy

At Football Ticket Home, we take the privacy of our customers very seriously. Your trust is incredibly important to us, and we want to assure you that we value and safeguard your personal information. Our team has crafted this privacy statement to underscore our dedication to protecting your details when you use our website. We promise to keep your information confidential and secure, and we never sell or rent our customers' personal information to third parties.

We encourage you to review this Privacy Policy, which outlines our commitment to collecting, utilizing, and protecting the personal information of those using Football Ticket Home. Personal information includes details such as name, address, phone number, email address, and credit card number that can be attributed to a specific individual. By using our website, you are consenting to the practices outlined in this Privacy Policy.

It's important to note that when you browse our website, you are not required to provide any personal information unless and until you decide to make a purchase or sign up for one of our email newsletters or other services, as described below. We also want to emphasize that children (individuals under the age of 18) are not permitted to use the site unsupervised, and we kindly request that they do not submit any personal information to us. If you are under 18, you may only use this site with the supervision of your parents or guardians. Thank you for entrusting Football Ticket Home with your privacy.

1. Personal Information

Football Ticket Home does not request or require any information from anonymous visitors to the website. We only collect information from users who want to conduct business transactions on our website and have registered as users. The signup form used to access the website and its interactive shipping applications requires users to provide contact details such as name, address, telephone number, fax number, email address, and a unique user ID.

Registered Users may access and modify their information anytime through the website as defined in Section ‎8 below.

Football Ticket Home has security measures to safeguard the user information registered in our systems. These actions include once-restricted access to databases retaining user information protected by digital certificates.

Without approval from the above, you are now clarified that you are accountable for maintaining the confidentiality of any user ID and any account number, account name, or password, if applicable, for the services you utilize through the website.

Besides as placed out below or as may be otherwise agreed, Football Ticket Home does not publish, share, trade, sell, or otherwise disseminate any information or data registered or provided to us to any other party. Football Ticket Home may, nevertheless, be bound and permitted to disclose information and data registered or provided to us in compliance with applicable law, tribunal or arbitration orders, judgments, recognition, or further legal processes served or in adherence with recommendations by any entitled authority, body or person or to protect the interests, privileges, property of Football Ticket Home, our users or others.

Football Ticket Home needs the information Registered Users supply for:

Personal Identification.
Authorize us to contact you for customer service if necessary.
To enhance materials or products offered on the website and in general.
Registered Users can follow shipments, view outstanding charges owed to Football Ticket Home, and receive user-specific details.
Your e-mail address is collected to send an e-mail affirming your new member signup and confirmations for other services you transact with Football Ticket Home. In addition, Football Ticket Home may utilize such information:

For demographic profiling, ad targeting, statistical analysis, surveys, and similar marketing activities.
To analyze breaches of either its Privacy Policy or its "Terms."
To declare Registered Users regarding significant changes to the website, promotions, or opportunities, you may always refuse to receive these notifications by following the Opt-Out procedure explained below or within a particular message.

2. Non-Personal Information

At our website, we gather non-personal information, like IP addresses, to diagnose server issues and enhance the overall user experience. Rest assured; this information remains completely unconnected to any personal data.

3. Use of Cookies

A cookie is data a website stores on your hard disk to recall something about you later. More technically, it's information for future usage stored by the server on the client side of a client/server communication. We use cookies to generate digital certificates that identify the user when logging on to our interactive shipping services. Cookies are also used to display the website navigation bar accurately. So, rest assured, cookies are here to make your online experience smoother and more personalized!

4. Security

Football Ticket Home stores information received from Registered Users on secure computers. Only a few Football Ticket Home employees and contractors of Football Ticket Home have physical access to these systems. Football Ticket Home utilizes firewalls and other security technology to prevent Football Ticket Home systems from being accessed by unauthorized individuals.

While Football Ticket Home has taken steps to safeguard Registered Users' data, it's important to note that (i) no computer system is completely immune to intrusion, and (ii) data transmitted to the website may need to pass through multiple systems for processing. Therefore, Football Ticket Home cannot guarantee the absolute protection or confidentiality of data sent to the website.

5. Links to Others Sites

At Football Ticket Home, we've partnered with top-notch service providers to bring you additional services that complement our offerings. These services are designed to enhance your experience with Football Ticket Home and provide added value. When you use these services, you may need to share personal information with the providers. It's important to note that any personal information you provide on a provider's website will be governed by their privacy policy, while information shared on Football Ticket Home's website in connection with a provider's service will be subject to our Privacy Policy. Additionally, our agreements with these service providers often involve sharing the personal information they collect from you with Football Ticket Home, and we assure you that we will handle this information in line with our Privacy Policy. We're committed to ensuring that your privacy is respected, and your information is handled with care.

6. Revision

Football Ticket Home reserves the right to modify, update, or otherwise revise this Privacy Policy at any time to reflect significant changes in the way Football Ticket Home utilizes your information. Any such modifications will be posted on this page. You should regularly check this Privacy Policy to review the current terms and guidelines that apply to your use. Your continued use of the site after such modifications are posted will indicate your full acceptance of those changes.

7. Updating and Removing Your Personal Information

You can access and update your data and privacy preferences or withdraw your data at any time, provided that your details are no longer needed for:

1. The execution and settlement of your order.

2. Compliance with Football Ticket Home's accounting practices and regulations.

3. Any other lawful requirements.

To do this, please send an email to contact us. As a Registered User, you may receive occasional email messages from us as described in Section 1 above. If you would rather not receive these messages, you can opt out by following the instructions within the email message or by contacting us directly.

8. Contact Us

We're here to help! If you have any questions about our Privacy Policy or feel that we haven't met its standards with your personal information, please don't hesitate to reach out. We value your trust and are eager to address any inquiries or concerns you may have. Feel free to contact Football Ticket Home by sending us a message.

We highly value your privacy. Please carefully read this Privacy Policy before using https://footballtickethome.com (the "Website") operated by GDM Events & Hospitality Services Limited, a company based in Cyprus ("us," "we," "our"). This Privacy Policy contains necessary information about your privacy and how we may utilize the information we collect about you.

Your access to and use of the Website is subject to your approval and adherence to this Privacy Policy. This Privacy Policy applies to all individuals, including visitors, users, and others, who want to access or utilize the Website.

You agree to be restrained by this Privacy Policy by using or accessing the Website. If you disagree with any part of the Privacy Policy, you do not have our permission to access or use the Website.

We contain any information that you enter on this Website. The following data about you is collected:

Personal Information Details (PID):

lease keep in mind the following specific information:

- Name
- Billing address
- Postal/Shipping address
- Phone number
- Email address
- IP address
- Device identifier

The lawful basis for processing this information: We process this information under the following circumstances:

- The user has provided authorization for the processing of their information.
- Processing is essential to execute a contract with the user.
- Processing is essential to take measures that the user has requested before entering into a contract.
- Processing is required for compliance with a legal obligation.

Where we obtain this information:
This information is obtained through the following means:

- Information submitted by the customer
- Tracking pixels

How we use this information:
We utilize this information for the following purposes:

- Analytics
- Enforcing our Terms of Service
- Marketing and Promotion
- Executing services
- Processing orders or transactions
- Processing payments
- Providing customer support
- Providing financing
- Recording voice calls
- Dispute resolution
- Verifying customer information

Consequences of not having this information:
If we do not have this information, the following will not be possible:

- Analytics based on your data
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Processing or executing orders or transactions
- Processing payments
- Supporting customer service
- Providing financing
- Recording voice calls
- Resolving disputes
- Validating customer information

We strive to use your personal information to make constructive automated decisions. For more information about exercising your privacy rights related to automated decision-making, please see the "Your Privileges" section below.

With whom we share your confidential information:
We transparently share the following confidential information with the subsequent third parties for the following reasons:

Personal Information Details (PID):
Please keep in mind the following specific information:

- Name
- Billing address
- Postal/Shipping address
- Phone number
- Email address
- Card information (To payment gateway only)
- IP address
- Device identifier

Categories of third parties with whom confidential information is/was shared:
- Client management systems
- Data analytics Vendor
- Email marketing vendors
- Financial transactions service provider
- Fraud prevention service merchandiser
- Responsible parties for website operations

Reasons for sharing:
- Master the art of delivering compelling advertisements
- Guarantee precise processing of transactions
- Stay ahead of the game by taking proactive measures to prevent or investigate fraud

How we safeguard your information:
We've gone above and beyond to put in place proactive measures aimed at safeguarding and protecting your personal information:

- To ensure your privacy, we only collect the necessary personal information.
- It is crucial to Prioritize security by utilizing SSL or other secure connection technologies when transmitting personal information outside internal networks and ensuring that sensitive data remains protected from unauthorized access.
- Comprehensive security policies and procedures are essential.
- Ensuring continuous training for our employees.
- Join our team by signing our confidentiality agreements, which protect sensitive information and foster a culture of trust and security.
- By implementing and vigilantly monitoring intrusion prevention and detection systems, we can ensure the safety and security of our digital environment.
- Keep your software updated and use safeguards to protect your data.

Discover Our Dynamic Policies and Procedures:
We have developed and upheld the following policies and procedures to help us protect and secure your information effectively. You can click on the link next to each policy or procedure to read it:
Service - https://www.footballtickethome.com/privacy-policy

Cookies
A cookie is a small piece of data transferred from a website and held on your device by your browser. This Website gathers cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we gather them, and how to modify your cookie settings.

Children's Privacy
This website is meant for use by a general audience and does not provide services to children. If we become aware that a child under 18 has sent us personal information, we will only use that information to respond to the child and inform them that they are not permitted to use this website.

Analytics programs
This Website utilizes Google Analytics to collect data about you and your activities. To opt out of Google Analytics, simply visit https://tools.google.com/dlpage/gaoptout/.

Information Retention
We keep all the information we collect and retain permanently for bookkeeping purposes.

Direct marketing
We collect information about you for direct marketing, which involves selling products or services directly to consumers rather than through retailers. You can request that we stop using your information for direct marketing purposes at any time by emailing us at privacy@footballtickethome.com

Automated decision-making
We utilize the data that we collect about you for automated individual decision-making. Automated individual decision-making is completing a decision solely by automation without human involvement.

Fraud detection

Your privileges

As a visitor or user of this website, you have the following substantial rights regarding your confidential information:
1. The unequivocal right to access the confidential data we collected about you.
2. The absolute right to request that we delete all or some of the confidential data we have collected about you.
3. The unwavering right to ask us to communicate your personal information to another provider (where technically feasible).
4. The firm is right to request that we amend any of the data we have gathered about you.
5. The resolute right to revoke your consent to process your information.
6. The unyielding privilege to request to limit the processing of your information.
7. The right to object to our collection, sharing, and processing of information with competent authorities in the proper jurisdiction.
8. The assertive right to prevent receiving unwanted marketing notifications.
9. The clear right to obtain the unique information that we hold about you in a portable and, to the extent feasible, readily serviceable format that permits you to communicate this data to another entity.
10. The decisive right to opt out of using your information for automated decision-making.

Assert Your Rights Through Action!
Feel empowered to exercise your rights by submitting a consumer request to Cyprus at privacy@footballtickethome.com or call us at +44-2071930336. We're here to assist you every step of the way!
To ensure a smooth processing of your submission, it's important for us to verify your identity. Please kindly provide the following information along with your request:
Please provide your name, Billing address, Phone number, Email address, and Order Number. Thank you for being so cooperative!
Please note that we can only process your request if the above information is provided.
We strive to address most consumer requests within 60 days from the date of receipt, taking into account different locations. However, some requests may require additional time. If we anticipate a delay, we will promptly inform you in writing. Please be aware that in some instances dictated by the law, we may need to deny your request(s). If this occurs, we will provide you with a clear explanation for our decision.

Accountability
To ensure your privacy, please reach out to
Cyprus at privacy@footballtickethome.com or call us at +44-2071930336. Thank you!

If you have any concerns, please use the contact information provided above to reach out to the person responsible for our privacy practices. If you reside in Quebec, you can file your complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Similarly, residents of Canada can complain to the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing:
Our data processing activities are exclusively conducted in Cyprus.

Third-party websites
This website may include hyperlinks to websites managed by third parties. These hyperlinks are provided for your reference. We do not have control over these websites and cannot be held liable for their contents, privacy, or other practices. It would help if you took the time to read and understand their privacy policies. Please note that our inclusion of hyperlinks to these websites does not signify an endorsement of the material or any association with their operators.

Do Not Track
Do Not Track is a feature available in your web browser that allows you to inform websites that you prefer not to be tracked. It's important to note that we do not currently support "Do Not Track" (DNT). You can enable or disable "Do Not Track" by accessing the Preferences or Settings page of your browser.

Updates to Privacy Policy
We want to make it clear that we reserve the right to change this Privacy Policy at any time. Unfortunately, we won't be able to give you notice when these changes occur. If you have any questions about this Privacy Policy, please get in touch with us at privacy@footballtickethome.com.

Policy update
FootballTicketsHome privacy policy was last updated on Sep, 17, 2024.